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Code of conduct

As a company under Premier Group of Company, DCS conducts its business properly and fairly. The Group has core values that have been practiced throughout by all its employees of honesty, responsibility and commitment to work, discipline, unity, sacrifice and ongoing development. These values are considered the ethics and morality of the Group which have been practiced continuously.
In compliance with the principles of good corporate governance and as a clear guideline for the good conduct of its employees, the Premier Group of Companies has compiled a code of conduct based on the Groupโ€™s core values for use of its executives and employees as the guiding principles in conducting their work as follows:
1.

Treatment of Customers

 
1.1   Fulfill the requirements of the customers/consumers with products and services that are of quality, standard and safe.
1.2   Provide complete and accurate information about the products and services without distorting facts.
1.3  

Provide warranties of products and services with appropriate terms.

1.4   Strictly comply with terms and conditions made to customers.
1.5   Notify the customers immediately in advance in the case of inability to fulfill any agreement made with customers in order to jointly find solutions to the problem and prevent damages.
1.6   Strive to maintain production costs at a minimum whilst ensuring that the quality standard of the products and services are maintained at all times.
1.7   Organize mechanisms and customer service systems that allow customers to contact the company easily and quickly.
1.8  

Maintain customersโ€™ sensitive information and customer information.

2.
Treatment of Business Partners and Creditors
 
2.1   Conduct mutual business fairly without exploitation, and honor and comply with the conditions stipulated in the contracts. In the case of inability to fulfill any agreement, negotiations immediately be made in advance with the business partner or creditor to jointly find solutions to the problem and prevent damages.
2.2   Do not solicit, accept or give any undue benefits in dealing with business partners or creditors. If there is any information regarding the bestowment of any undue benefits, consultations must be made with the business partners or creditors to mutually resolve the matter on a fair and timely basis.
3.
Treatment of Business Competitors
 
3.1   Compete under the rules of fair competition.
3.2   Do not seek confidential information of the business competitors through dishonest or illegal means.
3.3  

Do not discredit competitors through slandering or any other actions without the truth and unjustifiably.

4.
Treatment of Shareholders
 
4.1  

Perform duties with integrity and make decisions with honesty, transparency and benefit to the Company and its shareholders.

4.2  

Perform duties by applying knowledge and management skills to the maximum for the benefit to the Company and its shareholders.

4.3   Supervise and manage any asset of the Company to prevent unreasonable depreciation or wrongful loss.
4.4   Report on the status and results of operations of the Company completely and accurately.
4.5   Refrain from seeking personal gains for oneself or related parties by exploiting any information of the Company that has not been disclosed to the public. 
4.6   Refrain from divulging any confidential information of the Company to outsiders, especially to competitors.
4.7  

Refrain from any action that might cause conflicts of interest with the Company without first notifying the Company.

5.
Treatment of Society
 
5.1   Refrain from any actions that will damage the natural resources or the environment.
5.2   Support activities that are beneficial to communities and society as a whole.
5.3   Comply with or supervise the compliance with laws and regulations issued by regulatory agencies.
5.4  

Attend to and resolve the publicโ€™s fear of any danger that may be caused by the Companyโ€™s products/services or operations.

5.5   Refrain from supporting or participating in any transactions with third parties that may harm society or the environment.
6.
Code of Conduct for Employees
 
6.1   Perform duties with responsibility, integrity and perseverance for the progress and stability of the Company and the employees themselves.
6.2   Perform duties diligently, as well as seek ways to constantly develop and improve work efficiency.
6.3   Strictly comply with the Companyโ€™s policies and regulations.
6.4   Jointly forge and maintain unity and solidarity among employees, work together, and solve problems as an effective team.
6.5   Use the Companyโ€™s assets for the maximum benefit of the Company and ensure no damage or loss of these assets, as well as refrain from using the Companyโ€™s assets for personal benefit or the benefit of other persons.
6.6   Refrain from any action that infringes the intellectual property rights of the Company or others, including the use of pirated software in the Company.
6.7   Secure the Companyโ€™s confidential information by cautiously protecting all confidential documents and information of the Company against any leakage or usage by non-related persons that may cause damages to the Company.
6.8   Refrain from disclosing or exploiting any information that is confidential business information of the Companyโ€™s, which includes the production formula, production process, and important business information and news of the Company that must be concealed from other persons by any means whatsoever.
6.9   Provide care and assistance in maintaining work safety and good work environment.
6.10   Inform relevant agencies or the management if there is any misconduct or illegal action within the Company, including the possession or use of drugs.
6.11   Do not exploit onesโ€™ authority or permit others to exploit their authority to wrongfully seek personal gains for oneself or for others.
6.12   Refrain from any act that causes damage to the Companyโ€™s image and reputation.
7.
Treatment of Colleagues (Supervisors, Subordinates and Colleagues)
 
7.1   Provide assistance and support to each other for the benefit of the work and the working environment of the Company as a whole and respect the rights of other employees within the same company.
7.2   Supervisors must make themselves respectable to the subordinates, strictly comply with policies and regulations, be a role model for the subordinates and administer the subordinates with principles and reasons that are righteous.
7.3   Treat supervisors with respect and treat colleagues with kindness and good human relationship. Do not defame supervisors and colleagues without actual evidence.
7.4   Honor others by not claiming ownership of their work.

OFFICE LOCATION

  Head Office :
  Premier Corporate Park
  Srinakarin Road
 

  Branch I : Premier Place Bldg
  Srinakarin Road
 

  Branch II : Bangkok Insurance Bldg
  South Sathorn Road
 

  Branch III : 422/32 Chiangmai Land,Changklan Road,
  Chiangmai
  

  Eastern Expansion : Pinthong Industrial Estate
  789/200 Moo 1, Nong Kham Si Racha,
  Cholburi 20130
  

WORLD CLASS SERVICES

DCS is the leading Enterprise IT Solutions and Services Provider in Thailand. We provide services under world class standard quality ISO 20000 (IT Service Management) and ISO 27001(Information Security Management).