Backup, Recovery, and Resilience

Disaster Recovery

		DRC Hot Site A disaster recovery hot site is a fully functional backup site that replicates the primary production facility. It includes software, hardware, and network connectivity like the primary site and enables real-time backup (data replication) of critical data.. Recovery Time Objective (RTO) is near-zero. Recovery Point Objective (RPO) is near-zero Hot-Site summary: Fully redundant equipment Network connectivity is enable Failover occurs within hours or days Near real-time data synchronization Zero data loss
		DRC Warm Site A disaster recovery warm site is to prepare the standby hardware ready to be used, but backup data must be sent to the site to install. Recovery Time Objective (RTO) can be 24-48 hours or more, depending on the amount of data. Recovery Point Objective (RPO) is based on the most recent backup available. Data loss may be more than 24 hours Warm-Site summary: Partially redundant equipment Network connectivity is enabled Failover occurs within hours or days Schedule of data synchronization Minimum data loss
		DRC Cold Site A disaster recovery cold site is a backup facility with little or no hardware equipment installed. Using a cold site is very limiting to a business since before it can be used, hardware needs to be setup and backup data must be sent to the site to installed. Recovery Time Objective (RTO) can be 48 hours a week. This is because hardware preparation and data installation are required, which depends on the amount of data. Recovery Point Objective (RPO) is based on the most recent backup available. Data loss may exceed 24 hours Cold-Site Summary: Some or no equipment No network connectivity Not ready for automatic failover No data synchronization High risk of data loss Office Continuity – Dedicated
		Office Continuity – Dedicated We offer dedicated office space to ensure your staff can stay productive while working off-site. This enables businesses to continue normal activities during a disaster. Office Facilities and equipment are dedicated and prepared to be used for each customer which include: Dedicated room (office space) Table and chair Computer and printer Telephone and internet access etc. Computers can be setup and prepared for use, whether it’s the OS or application according to the version you want to use.
		Office Continuity – Shared We offer the office space to ensure your staff can stay productive while working off site. Enable businesses to continue their normal activities in a disaster situation. Office Facilities and equipment are prepared to be used which include: Room (office space) Table and chair Computer and printer Telephone and internet access etc. Computers require a deployment image before they are ready to use.

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Back up and Recovery

Our backup and recovery solutions offer comprehensive protection for your data, ensuring business resilience against unexpected disasters. Tailored to meet the diverse needs of modern enterprises, these solutions provide seamless backup processes, efficient data recovery, and robust safeguarding against data loss. Empower your organization with tools designed for reliability, minimizing downtime and ensuring your data’s integrity and availability, no matter the circumstance.


		Cohesity NetBackup NetBackup is a complete and flexible data protection solution for a variety of platforms. NetBackup combines data management, automation, artificial intelligence, and elastic architecture to improve agility and data security. NetBackup Resiliency Platform is a solution that protects workloads in the cloud or on-premises. It offers a unified approach for visibility and control of IT service continuity for applications, virtual machines, and complex, multi-tier business services.
		Cohesity DataProect A modern, scalable enterprise backup and recovery platform. It protects physical, virtual, cloud-native, and SaaS workloads through a unified management interface called Cohesity Helios.
		Commvault Backup and recovery Commvault Backup and Recovery provides powerful backup and verifiable recovery, helping to ensure data availability. Our simplified backup and recovery solution allows you to manage all your workloads – cloud, VMs, containers, applications, databases, and endpoints from a single platform, while flexible copy data management allows you to backed-up data for DevOps, replication, and more, across your entire infrastructure.
		IBM Spectrum Protect IBM Spectrum Protect is the next generation of IBM Tivoli Storage Manager (TSM). IBM Spectrum Protect provides centralized, automated data protection that helps to reduce data loss and manage compliance with data retention and availability requirements. The data protection solutions that IBM Spectrum Protect provides consist of a server, client systems and applications, and storage media. IBM Spectrum Protect provides management interfaces for monitoring and reporting the data protection status.
		Veeam Data Platform Veeam is a software that provides data protection, backup, and disaster recovery solutions. Veeam Backup & Replication is a data protection solution that provides backup and recovery for virtual, physical, NAS, and cloud-native environments. It offers security for critical business data.

Data Center for DR Services

DCS is a reliable and secure provider of energy-saving data centers and offers 24-hour service from highly trained professionals. Our service is guaranteed by ISO 20000, the international standard for IT service management, and ISO 27001, the standard for Information Security management systems.

Our data centers are designed to be energy efficient and can save companies up to 30% on their energy costs in the long term. Our engineering professionals analyze and design our DCs to achieve a power usage effectiveness (PUE) below 1.7.

We operate 24/7 and have an automatic electrical distribution system, power generators, and uninterruptible power supplies (UPS) in case of a blackout. We prioritize security by implementing strict access processes, including the Room Access Control System and the Rack Access Control System, which record access history for review if needed.

Our data centers are designed to meet high security standards. We have a Live Environment Monitoring System to inspect and control our data center, VESDA air-sampling smoke detectors to warn of impending fire hazards, and an FM200 clean-agent fire suppression system to extinguish a fire quickly and cleanly without damaging computer hardware. We also have a Water Leak Detection System and fire-resistant walls, doors, and glass.

Our data center is located on the 6th floor of the Premier Place building on Srinakarin Road, a low-risk location protected from protests, earthquakes, flooding, and high voltage.

We offer secure, reliable Data Center Services for your business needs. Each service includes physical monitoring to ensure the safety and integrity of your infrastructure. Whether you require individual rack space or a more comprehensive dedicated room, our services are designed to provide the flexibility, security, and reliability essential for your critical data and applications.

DR Rack Co-location Service: Rack space for storing customers’ server equipment in the data center, with physical monitoring service
DR Dedicated Room Co-location Service: Dedicated room & rack space for storing customer’s own server equipment in the data center
Data Center Co-location service: Rack space for storing the customer’s own server equipment in the data center, with physical monitoring service
Data Center Rack Co-Location Services: Rack space for storing the customer’s server equipment in the data center, with physical monitoring service
Data Center – Dedicated Room Co-location Service: Dedicated room & rack space for storing the customer’s server equipment in the data center

We committed to providing our clients with the flexibility, security, and reliability they need to store their critical data and applications safely and efficiently.

Data Replication

Disaster Recovery

		DRC Hot Site A disaster recovery hot site is a fully functional backup site that replicates the primary production facility. It includes software, hardware, and network connectivity like the primary site and enables real-time backup (data replication) of critical data.. Recovery Time Objective (RTO) is near-zero. Recovery Point Objective (RPO) is near-zero Hot-Site summary: Fully redundant equipment Network connectivity is enable Failover occurs within hours or days Near real-time data synchronization Zero data loss
		DRC Warm Site A disaster recovery warm site is to prepare the standby hardware ready to be used, but backup data must be sent to the site to install. Recovery Time Objective (RTO) can be 24-48 hours or more, depending on the amount of data. Recovery Point Objective (RPO) is based on the most recent backup available. Data loss may be more than 24 hours Warm-Site summary: Partially redundant equipment Network connectivity is enabled Failover occurs within hours or days Schedule of data synchronization Minimum data loss
		DRC Cold Site A disaster recovery cold site is a backup facility with little or no hardware equipment installed. Using a cold site is very limiting to a business since before it can be used, hardware needs to be setup and backup data must be sent to the site to installed. Recovery Time Objective (RTO) can be 48 hours a week. This is because hardware preparation and data installation are required, which depends on the amount of data. Recovery Point Objective (RPO) is based on the most recent backup available. Data loss may exceed 24 hours Cold-Site Summary: Some or no equipment No network connectivity Not ready for automatic failover No data synchronization High risk of data loss Office Continuity – Dedicated
		Office Continuity – Dedicated We offer dedicated office space to ensure your staff can stay productive while working off-site. This enables businesses to continue normal activities during a disaster. Office Facilities and equipment are dedicated and prepared to be used for each customer which include: Dedicated room (office space) Table and chair Computer and printer Telephone and internet access etc. Computers can be setup and prepared for use, whether it’s the OS or application according to the version you want to use.
		Office Continuity – Shared We offer the office space to ensure your staff can stay productive while working off site. Enable businesses to continue their normal activities in a disaster situation. Office Facilities and equipment are prepared to be used which include: Room (office space) Table and chair Computer and printer Telephone and internet access etc. Computers require a deployment image before they are ready to use.

High Availability

		Oracle Data Guard A feature of the Oracle database that provides data protection and disaster recovery. It ensures high availability, data protection, and disaster recovery for enterprise data. Oracle Data Guard maintains one or more standby databases that are synchronized with the primary database. These standby databases are transactionally consistent copies of the production database.
		GoldenGate Oracle GoldenGate is a software product that allows users to replicate, filter, and transform data from one database to another. It captures and replicates real-time change data. Oracle GoldenGate is used for data integration, high availability, and online migrations. Oracle GoldenGate supports active-active replication, allowing both systems to work simultaneously while maintaining data integrity.
		Assure MIMIX Assure MIMIX is the leader in IBM i high availability (HA) and disaster recovery (DR). It provides full-featured, scalable real-time replication with extensive options for automating administration, comprehensive monitoring and alerting, customizable switch automation, and an easy graphical interface. Assure MIMIX leverages IBM’s Remote Journaling technology to ensure fast, efficient, and accurate replication between any combination of IBM i servers or storage hardware, even when they are running different versions of iOS. It also removes the hard work and complexity of setting up and managing replication with exclusive, flexible, and highly automated Journal Centric Data Group technology. Journal-centric replication intelligently monitors and responds to changes in journaling for system objects and data, and configures and starts replication for newly created journals.The Assure MIMIX HA solution has reduced downtime and improved our response to branches and customers. Assure MIMIX has helped us maximize customer satisfaction by ensuring the continuous availability of systems responsible for their transactions.


		IBM PowerHA IBM PowerHA is IBM’s solution for high-availability clusters on AIX Unix, IBM i, and Linux. IBM PowerHA provides end-to-end integrated clustering solutions for high availability (HA) and disaster recovery (DR) with one integrated configuration and a simplified user interface.
		InfoScale A software-defined infrastructure solution that provides high availability and disaster recovery. InfoScale Availability uses intelligent monitoring to detect risks to availability and automatically recovers applications when needed. It also detects site outages and initiates application recovery at a disaster recovery site.
		Oracle RAC Oracle Real Application Clusters (RAC) distributes databases across multiple nodes. It allows customers to run a single Oracle Database across multiple servers. Oracle RAC enables organizations to improve availability and scalability through fault tolerance and load balancing, while also improving performance.