Professional Services – DCS Website

ServiceDesk Support Service

		Deskside Support Provide online end user assistance service with incident determination and incident resolution or fulfill service request
		ITMS Field Support Provide deskside end user assistance service with incident determination and incident resolution or fulfill service request
		ITMS End user Professional Service Provide service to implementation end user equipment and solution

Contact Sales

Database Admin (Oracle)

DCS provides Oracle DBA services to help build, update, or troubleshoot Oracle databases. DCS also offers advanced services including:

Installing Oracle software
Configuring the database file system storage with Automatic Storage Management (ASM)
Configuring database high availability with Real Application Clusters (RAC)
Configuring replication with Data Guard
Configuring Oracle Recovery Manager (RMAN) to back up and restore databases
Upgrading the database and software to new releases
Oracle Database Migration

Application Development

Tailor-Made Software Solution Services

We develop systems for customers with various options through Tailor-Made Solutions, starting from the beginning and based on the customer’s requirements. This is suitable for organizations with unique work characteristics that cannot adapt packaged software. The advantage is the flexibility to customize according to the customer’s needs.

Our experts collect requirements, analyze and design systems, and deliver projects successfully. Our support team offers fast, excellent post-sales services to help organizations run smoothly.

We build systems using technologies that match the work, cost, and current technology. This includes Web Applications, Native Mobile Applications, and APIs built with .NET, Java, Node.js, React, Angular, Flutter, Ionic, Swift, and others.

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Data Center & IT Equipment Relocation

		Data Center Equipment Relocation Supply and execution of Data Center equipment relocation services, covering Network devices, Servers, and Storage. The scope includes pre-relocation site assessment, physical and logical auditing, systematic labeling, gracefully powering down and unmounting hardware, secure internal transport within the Data Center, remounting into target racks, neat cable re-patching, powering up, and basic post-migration health checks to minimize system downtime.
		Office Equipment Relocation Comprehensive office relocation services covering site assessment, relocation planning, packing material supply, systematic tagging and labeling of assets and departments, light disassembly and disconnect of basic IT equipment (e.g., computers, printers, and IP phones), protective packing and wrapping, secure transportation to the destination site, placement of equipment and furniture according to the designated layout plan, and post-relocation site cleanup.

IT Call Center Service

		ITMS IT Call Center Provide a single point of contact to handle queries, incidents, or requests for IT services from end user

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Network Management Services

ServiceDesk Support Service

		Deskside Support Provide online end user assistance service with incident determination and incident resolution or fulfill service request
		ITMS Field Support Provide deskside end user assistance service with incident determination and incident resolution or fulfill service request
		ITMS End user Professional Service Provide service to implementation end user equipment and solution

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